# Workflow: from signal to closure

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"A plain-language view of Orgo’s execution loop: convert signals into Cases and Tasks, route by function, enforce time, close with outcomes, and learn through review cycles."

# Workflow: from signal to closure

Orgo’s workflow is a reliability loop. It makes sure that important signals become **owned work**, that work is handled **on time**, and that outcomes are **traceable**.

## The loop in 7 steps

description="A message, report, request, or event enters the organization. Orgo treats it as something that must be handled—not something that can be ignored."
title="2) Create accountable work"
description="The signal becomes a Case (the situation) and Tasks (the actions). Ownership is explicit. Nothing is “just an email thread.”"
href="/platforms/orgo/what-it-does"
description="Work is routed to the right responsibility (function/role). Continuity survives vacations, turnover, and re-orgs."
href="/platforms/orgo/routing-escalation"
title="4) Collaborate where needed"
description="Some cases need multiple functions. Orgo supports collaboration without losing a single thread of accountability."
href="/platforms/orgo/flows"
description="Every case/task has a response window. If it isn’t handled in time, Orgo escalates it. Urgency is enforced by the system—not by stress."
href="/platforms/orgo/routing-escalation"
description="Work ends with an explicit resolution: done, failed, cancelled, escalated, or paused. Orgo makes closure visible and auditable."
href="/platforms/orgo/security-audit"
title="7) Learn through review cycles"
description="Weekly/monthly/yearly review loops convert repeated patterns into audit/review work. The organization improves by design."
href="/platforms/orgo/reviews"

## Two building blocks (non-technical)

### Case
A **Case** is the long-lived container: the situation, incident, request, or theme that matters over time.

### Task
A **Task** is an actionable step: what someone must do to move a Case toward resolution.

This simple split prevents the two classic failures:
- “We discussed it, but nothing happened.”
- “We did things, but no one can reconstruct why.”

## Three flows (how work moves in real organizations)

Orgo supports three practical flows—without making the interface feel complicated:

- **Vertical flow:** escalation and visibility across levels when something is urgent or blocked.
- **Horizontal flow:** cooperation across functions (e.g., operations + finance + legal) when work spans departments.
- **Cyclic flow:** periodic reviews that surface systemic patterns and trigger audits or improvement work.

## Example (in one paragraph)

A safety incident is reported. Orgo creates a Case and routes tasks to the right function. If unresolved past its response window, it escalates. If similar incidents repeat over weeks, Orgo creates a review/audit Case so the organization doesn’t “normalize” the problem—it fixes the system.

## Where to go next

href="/platforms/orgo/routing-escalation"

href="/platforms/orgo/reviews"